FAQs

  1. How big can my flag be?
    Flags up to 6 feet by 10 feet are supported.
  2. How tall can my pole be?
    Poles up to 50 feet tall are supported.
  3. Must the flag be displayed continuously?
    No, but the system is designed for unattended poles.
  4. What if I need to take the flag down for a while?
    Flag movement can be suspended temporarily (subscription does not pause).
  5. How do I change out a worn flag?
    There are controls on the unit that allow you to raise and lower the flag.
  6. What if my flag gets stuck?
    If a flag stalls when it’s being repositioned, we will work with you to free it.
  7. What if the unit is damaged or stolen?
    While the unit is in your custody, you are responsible for damage or loss.
  8. Who repairs a failed unit?
    If the unit fails during normal usage, Flag Worx will send you a replacement unit at no cost to you.
  9. What happens if I discontinue the service?
    You return the flag positioning unit, then restore the pole to its original state using the parts you retained from the installation.